Benefits of ITIL® 4 Leader: Digital and IT Strategy

The ITIL® 4 Leader: Digital and IT Strategy (DITS) module provides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organization.


-Stronger alignment between IT and the business.

-Improved service delivery and customer satisfaction. 

-Reduced costs through improved utilization of resources. 

-Greater visibility of IT costs and assets. 

-Better management of business risk and service disruption or failure.


Learning Outcomes: 

- The internal and external factors to consider while crafting digital strategy. 

- How IT strategy differs from digital strategy and how they can be integrated. 

- Creating a digital strategy that achieves the most value from digital. 

- Implementing and sustaining digital strategy. 

- Developing and nurturing digital capabilities for continual business innovation and value co-creation.


Why You Need This Course: 

You’ll explore the use of the ITIL® framework to support organizations in their digital transformation journey, providing a structured and flexible approach for addressing service management challenges while getting the most value from digital technology 

The ITIL® 4 Strategic Leader is a designation offered by AXELOS to practitioners who complete the ITIL® 4 Leader: Digital and IT Strategy module and demonstrate their understanding by passing the exam. 

***Certification Exam is Mandatory for this Course***