Benefits of ITIL® 4 Foundation Training Course

ITIL® 4 gives a model which is operational and also empowers organizations to co-create effective value from IT-supported products and services within the organizations.

Learnings:

- Use the ITIL® 4 terminology

-Identify the sub-activities for each best practice process

- Understand your role and responsibilities regarding IT Service Management

-Understand aspects of implementing ITIL® processes and creating a cycle of continuous improvement


 

Benefits:

- Faster and more flexible service delivery practices to support digital transformation

- Better strategic alignment between IT and the business

- Smoother integration between evolving software delivery practices and the enterprise customer support framework

- Improved service delivery and customer satisfaction


 

Why You Need It:  

Becoming ITIL® 4-certified will make you a valuable resource. It will teach you to understand the language of ITIL® 4 - known by professionals worldwide - and will increase your standing in the IT community. ITIL is not about following a rigid set of rules, but instead, is about enabling you to use your common sense to give you an adaptable and flexible framework for managing IT services.

 

***Certification Exam is Mandatory for this Course***