Benefits of ITIL® 4 Foundation Training Course
ITIL® 4 gives a model which is operational and also empowers organizations to co-create effective value from IT-supported products and services within the organizations.
Learnings:
- Use the ITIL® 4 terminology
-Identify the
sub-activities for each best practice process
- Understand
your role and responsibilities regarding IT Service Management
-Understand aspects of implementing ITIL® processes and creating a cycle of continuous improvement
Benefits:
- Faster and
more flexible service delivery practices to support digital transformation
- Better
strategic alignment between IT and the business
- Smoother
integration between evolving software delivery practices and the enterprise
customer support framework
- Improved service delivery and customer satisfaction
Why You Need It:
Becoming ITIL® 4-certified will make you a valuable
resource. It will teach you to understand the language of ITIL® 4 - known by
professionals worldwide - and will increase your standing in the IT community.
ITIL is not about following a rigid set of rules, but instead, is about
enabling you to use your common sense to give you an adaptable and flexible
framework for managing IT services.
***Certification Exam is Mandatory for this Course***